Mrs. Felicia Dilbert was my life coach at Florida State University. Beaming, considerate and positive are three words that describe her well. She possesses strong, active listening skills and connectivity and articulates the power of coaching thoroughly. I’m very shy and don’t open up to people well. Felicia’s voice and style put me at ease easily, and I opened up immediately. I suffered from awful anxiety, low self-esteem, and major fear. I love how Felicia linked arms with me and ushered me into a fresh thinking pattern. After thinking about it for what seemed like forever, I mustered up the courage to take action, and I learned to love myself. Felicia provided the encouragement I needed at such a crucial time in my life. I love Felicia!